Wednesday, March 30, 2011

FAQs – Safe Shopping

How do I know if my information will be safe with VitaDigest.com?

While browsing through our website or transacting with us, you need to submit some required information. For example, you need to provide your billing and shipping addresses for the processing of your order. We, at VitaDigest.com, take your privacy seriously and strive to keep all your data safe. You are advised go through our Privacy Policy for details before buying from us.

How does VitaDigest.com ensure that my financial information is safe?

VitaDigest.com understands that you may have concerns and queries about giving your credit card information for buying online from us. We are committed to keep your information fully secured. Towards this end, we utilize Secure Socket Layers (SSL) encryption technology that ensures that your information is encrypted before being transmitted over the internet. Encryption is a form of coding that prevents your information from being read, during transmit from your end to our ordering systems, by any third party. Apart from the credit card information, all your other ordering information including your name, address, phone, and email id is encrypted using a secure server for maximum security. We never email nor keep your financial details on file. This process further assures the safe handling of your information.

Can VitaDigest.com prevent credit card frauds?

We try very hard to comply with the law of land and work with the enforcement authorities to investigate and prosecute any fraudulent use of credit cards. Our backend system automatically verifies all the buyer addresses with VISA, MasterCard, Discover, and American Express. This is why we ask for your billing address at the time of checkout. The IP address of the purchaser is automatically recorded as part of each order. We report all fraudulent activities directly to FBI. Every order totaling to over $300, has to be accompanied by a signed authorization form, which should be filled out by the cardholder, and faxed to us to enable your order processing.

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