Monday, March 28, 2011

FAQs – Feedback and Suggestions

How can I offer suggestions to VitaDigest.com about a new product?

VitaDigest.com always welcomes your queries, feedback, comments, and suggestions. If you wish to offer some suggestion on a new product, please contact us at suggestion@vitadigest.com. We take all our customers’ opinions seriously. If applicable, we will try to reply within one working day. We work for five days in a week from Monday to Friday. Therefore, if you mail us during or immediately before weekends or holidays, we will reply to your mails on the next working day.

How can I provide VitaDigest.com positive feedback for the services I received?

It is very simple to leave a feedback or testimonial for VitaDigest.com services. You can use the ‘Submit A Testimonial’ link from the ‘Help Desk’ section. We have kept the format of the feedback form highly flexible, such that you can communicate your experience more freely. The standard fields are name, email, and name of the product. You can describe you case in the text box provided below. There is no set structure for the comments, but it will be nice if you judge you experience upon certain parameters. For example, you may tell us if the product met your expectations, did you get any side effects from the item, were you satisfied with the pricing, etc.

How do I offer suggestions to improve VitaDigest.com website?

We have keen on our website design to offer the benefits of comprehensibility, logical organization, and ease of navigation. However, you, as a user, may have some invaluable suggestions for incorporating in VitaDigest.com website. We greatly value each suggestion from your end and encourage you to touch base, via, phone at 1-626-965-8308 or 1-877-VITA168 (Toll free number). We work from 08:30 am to 05:00 pm PST (11:30 am - 8:00 pm EST). You can also email us at support@vitadigest.com. Our snail mail office address is 20687-2 Amar Rd., Ste.258, Walnut, CA 91789. After review, we will try to incorporate your ideas wherever possible.

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