Thursday, March 3, 2011

FAQs - General Questions

How can I verify the credibility of VitaDigest.com?

VitaDigest.com is a registered company in California. The credentials of the company can beverified from several reputed online resources, such as NexTag, Bizrate, PriceGrabber, Shopwiki, Epinions, etc. We are a part of the Inc 5000 List of fasted growing private companies in the US. We also hold BBB (Better Business Bureau) accreditation.

Does Vitadigest.com have a tangible presence?

Yes, VitaDigest.com is a registered company with Head Office located at 20687-2 Amar Road, Ste.258, Walnut, CA 91789. The Company also maintains a warehouse in the City of Industry. Apart from internet-based means, we are also reachable at our locations through mail and phone.

Does VitaDigest.com assumed 100% responsibility for consumer’s loss?

VitaDigest.com assumes the responsibility for all its products, security of consumer information, shipping, return policy, and so on. However, there can be certain special situations beyond our control, where we provide our disclaimer. We try to keep all our products updated in terms of descriptions, prices, and stock information. However, in case of alteration from manufacturers’ side, there may be some lag in updating the information. In addition, there is no way to predict such alterations. Therefore, the details present on our web pages may change without notice. All our web content is double-checked for accuracy, yet typographical errors may occur in exceptional circumstances. From time to time, VitaDigest.com revises its corporate policies. Please go through all the details before making your purchases. It is not advisable to act upon the specifications read at some different point of time.

Does VitaDigest.com drop ship?

No. We are against the policy of drop shipping in principle and practice. Each product listed on our website has a physical counterpart stored in our warehouse. This facility spreads across 20,000 sq. feet in area and is located in the center of the City of Industry, in California. This region is a suburb of Los Angeles that houses some of the major industrial and commercial establishments.

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