Sunday, March 6, 2011

FAQs - Shipping and Returns (Part I)

When do you ship the orders?

After your checkout process is complete, work begins at our end. As soon as we verify your credit card and billing information, the order is shipped. All orders received before 12:00PM PST are processed the same day. Orders placed after 12:00PM PST will be processed on the next business day. We are off on weekends and holidays. Therefore, orders placed after the cut-off time of 12:00pm PST on Friday or the day before a holiday shall be processed on the next working day. Accordingly, no orders are shipped on off days.

What is the Free Shipping offer and when can I avail it?

VitaDigest.com offers you Free Shipping scheme on certain items as promotional or seasonal extensions. It is easy to identify items under the offer as the icon ‘( )’ appears before their name on the product description page. However, free shipping is also allowed if your total order is worth more than $100, irrespective of the items you choose. There may be cases where a single item from a vendor or category is qualified, while at other times, a whole range of products may be offered under the scheme. Some of the discount coupons offered by VitaDigest.com are ‘free shipping’ coupons. The coupons can be obtained directly through VitaDigest.com or certain partner websites.

What are the mandatory conditions for qualifying under the Free Shipping Scheme?

The Free Shipping offer applies only if you choose the transport option of standard ground-shipping. This scheme applies only in the 48 contiguous states. There may be instances, where an offer was earlier listed without the offer and later, relisted under the scheme. If you placed the order before such relisting, you cannot claim zero shipping charges. The offer is solely at the discretion of VitaDigest.com and can be modified or withdrawn at anytime without prior notice.

Do your shopping first, buy at VitaDigest.com!

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